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Credit Cards: We accept all major credit cards - Visa/Mastercard/American Express and Diners. Payment for this order and your credit card details will be processed by Westpac Bank who will only send authorisation details to Buzz-a-Basket.
Delivery: All orders will be despatched by the fastest practical means to arrive on the date requested by you. Our couriers operate a “track and trace” delivery service - we can provide proof of delivery on request. A re-delivery charge may apply if an incorrect delivery address is given or if the courier is unable to complete the delivery due to access or any other difficulty.
Substitutions: We reserve the right to substitute any items that may be out of stock or unsuitable for out of town despatch with similar items of the same or greater value. If you are dissatisfied with any substitution we will replace the item or refund your money.
Refunds: We use only products of the highest quality. If, for any reason, any item is not received in good condition, it will be replaced or your money refunded.
Response Times: All responses to any customer orders or enquiries are despatched either the same business day or the next if your enquiry is received outside business hours. If you do not hear from us within a day of sending your order we have probably not received it in which case you should send it again.
Message: All gifts are accompanied by a card containing your personal message supplied when you place your order.
Quality Check: On request we can email or text you a photograph of your order when it is ready to leave our showroom. | 
